I work at a theater and I have a few sucks to share.
Last night we had, as we often do, a case of a group of kids sneaking in through the side doors of the theater and then jumping from movie to movie. They were finally caught congragating in one of the walkways to one of the auditoriums as a movie was ending. Of course, they couldn't show us their tickets, so of course they got kicked out. Also, I'm not sure if it was a different group or not, but another group was knocking on the exit doors trying to get other guests to let them in. I'm just wondering, do some kids really consider attempting to sneak into the movies a night out? It just seems pointless to me and makes more work for us.
In another story, last Friday we had a mass evacuation for reasons that I'm probably not supposed to disclose. Let's just say it was a very good reason. We had cops surrounding the building and all that jazz. The suck comes from the amount of people who literally had to be forced out because ZOMG they wanted a refund right that very minute for their tickets. People, if everyone is being forced to leave, including the employees, don't you think there is a good reason for it? You don't know what's going on. Your life could be at risk for all you know. Yet somehow, getting your money back is the most important thing in the world at that very moment? People need to get their priorities straight is all I'm saying.
On the same night that the above event, a pretty well-known celebrity came in. (Even he was cool with the whole evacuation thing. Just saying.) He is from the area, so he tends to come to our theater every so often. I know he is probably used to it by now, but could we please cut down on the screaming at the sight of him and crowding around him to ask questions while he is trying to watch a movie? Not only are you disturbing him, but I'm sure you are disturbing the people sitting behind him as well. Poor guy, there is always a commotion when he shows up.
And last but not least, a bit of a wtf. Today in concession, I was confronted with a man who was curious as to why our concession prices are so high. I get this a lot, as it is true, movie food is crazy expensive, but alas, I have no control over this. I explain to him that concession is where we make the majority of our money, which is true for pretty much any theater, or at least those that I know of. He then proceeds to tell me of his wonderful plan to open a theater that offers free refreshments. He is going on about how glorious this idea is as the line begins to grow behind him. He is getting a few wtf stares and a couple of people just give up and walk away. He eventually decides not to get any food, as it is to expensive, and walks away. This is more of a wtf because I fail to see the logic in his plan. Exactly where is he expecting to get the money to provide these refreshments free of charge to his potential guests? Tickets sales sure are not going to cut it, unless he charges a crazy amount for that. I do agree that we charge way to much for concession items, but to offer them for free would probably cause us to go bankrupt.